Asus AX88U Merlin FlashRouter

In stock
SKU
AX88U
Special Price $459.99 Regular Price $599.99
  • Product Info
  • Specs
  • Support
  • Privacy App
  • Reviews

Features

US-Based Tech Service Team

Expert knowledge of the stability of open source firmware

Privacy

Compatible with all ISP & supported VPNs

Custom Firmware Upgrade On-Demand

Enterprise-level networking features at consumer price

Easy to Use

Making privacy & open source as simple as possible


Recommended For: Max Wi-Fi Coverage (15+ Devices)

Price Includes: Open Source Firmware Install, Open Source Warranty, 30-Day Satisfaction Guarantee & Custom Setup Guide

NOTE: VPN subscription NOT included with router purchase.

Want us to set up your VPN account? Add your VPN info during the checkout process.

Looking for a router to revamp your underperforming Wi-Fi network? The Asus RT-AX88U upgraded with after-market Merlin firmware exclusively by FlashRouters is the perfect option to take FULL advantage of the latest WiFi 6/Wireless-AX ready devices.

Built-in support for the latest Wi-Fi 6 features, like expanded MU-MIMO and more efficient signal processing, creates a network ready to handle the modern home Internet demands: online gaming, 4K streaming video, and remote work requirements.

Merlin enhances VPN capabilities with the intuitive VPN Director tool allowing you to manage multiple VPN connection locations with multiple VPN providers, all in one place.

Get the best of both worlds! The AsusWRT Merlin-powered RT-AX88U adds upon your favorite stock firmware features, like Asus router mobile app management, Ai Protection Pro, and more. Plus, gain access to enhanced network reporting and visualization tools you won't find anywhere else.


Special Features

  • Easy Router Setup via Asus App
  • Blazing-fast Wi-Fi 6 (Wireless-AX) Speeds
  • Enhanced with Merlin Upgraded Firmware 
  • Maintains + Builds on MOST Premium Asus Router Standard Features 
  • Elevated VPN Setup + Implementation Options

AiMesh
All devices in an AiMesh network enjoy access to all the features of the main router, including gaming features, AiProtection commercial-grade security and more. Most ASUS routers already support AiMesh. If there’s a disruption on any part of AiMesh network, self-healing capability immediately replaces a failed router using the remaining router connections. So your connection will not be disrupted and you don’t even notice a thing.

 

AiRadar
AiRadar beamforming and RangeBoost technology provides wide coverage and a stable signal, letting you enjoy a reliable and smooth connection for gaming or work anywhere in your home.

Can My Router Be Preconfigured With My VPN Information?

Plug and Play VPN Support

Yes, you can! Unlike other VPN Router providers, FlashRouters is proud to offer free VPN service integration with any purchase. Simply select CONNECT TO VPN FOR ME under VPN - PRECONFIGURATION.

To receive a plug-and-play-with-VPN device, you will need to provide our team with the credentials from your VPN provider subscription.

IMPORTANT NOTE: This is not required but recommended for users who wish to have the simplest, most seamless experience when the FlashRouter arrives. You can always change the password when the device arrives if you wish as well.

Is a VPN Subscription included?

A subscription to a VPN does not come with a FlashRouter or Service plan. If you are planning to use a VPN, you would need to sign up for one separately, directly from a provider.

Need assistance in finding a VPN Provider? Please visit our recent VPN Provider Best Seller List.

What does the warranty cover?

Our complimentary 1-year hardware warranty does not include tech support outside. If your router suffers hardware failure within 365 days from the date you received the unit, then we will gladly replace your router with another fully tested one. For more information regarding our warranty and return policy, please check out our warranty and return section.

Is a FlashRouter compatible with my ISP?

FlashRouters work with all domestic and international Internet Service Providers (ISPs). You just have to connect your FlashRouter to your ISP modem/router, you can find out more information by clicking this link.

What does condition mean?

  • New: are directly from the manufacturer and are brand new units.
  • RM: are recertified units directly from the manufacturer that may have had damanged boxes or have been returned with out being used. All RM units have been tested by the router manufacturer and are again tested by our expert techs to insure they are as good as the new units we sell.
  • Open Box: are similar to RM units but have not come from the manufacturer. In some cases these are new units we have purchased and the boxes were too damaged to sell as new. They can also be returned units that are tested by our expert tech to insure they work as good as new units.

All conditions qualify for our Free 1 Year Open Source Warranty and our 30 Day Satisfaction Guarantee.

I already have a router. Can I have it upgraded?

If you already own this router we can remotely flash it for you! Please head over to the Flash My Router section of our website to see which plan works best for you.

Can my FlashRouter be wired only?

Yes! All FlashRouters have LAN ports that allow you to plug directly into them, in addition you can turn off Wi-Fi for a wired only internet set up.

Can you flash a mesh router?

At this time we can not flash any mesh routers. But you can hook up any mesh system directly into your FlashRouter so all traffic is tunneled through a VPN. It would look something like this:
FlashRouters Mesh Setup

How much does shipping cost?

Domestic Customers:

  • Free Standard Shipping (est. 3-8 day delivery)
  • $15 Flat Rate Express 2-3 Day shipping.

International Customers:

  • $30 Flat Rate Shipping to Canada (est. 3-8 day delivery)
  • Pricing for DHL, USPS, and FedEx will vary by country. Enter your shipping information at check out to see rates. FlashRouters does not add any internal handling fees to international rates.
  • Note: Customers pay customs, duties, processing fees, and taxes (if applicable).

How fast do you ship?

We aim to ship your purchase within 1-2 business days from the original order date.

Once an order is placed, we configure the VPN settings on the router based on your requests.

There may be a delay of up to 24 hours if our configuration team is unable to configure your router as requested. In these cases, our support team will reach out to you in an attempt to find a solution. If the team does not hear back from you within 24 hours they will ship out the unit to avoid further delays. Keep in mind  our support team will be available to assist if you have any setup issues once you receive your router.

Can you ship to my country?

We ship to almost all countries around the world with some exclusions. If you would like to ship to any of these excluded countries, we recommend using PayPal and a Freight forwarding service such as AramexMyUS, or Shipito.

Another option if you are located in a country we do not ship to is to purchase a compatible router locally that we can flash remotely to DD-WRT firmware for you via our Flash My Router plan. A full list of compatible routers are listed there.

We ship to the following countries:

Aland Islands Falkland Islands Monaco Sweden
Albania Faroe Islands Mongolia Switzerland
American Samoa Fiji Montenegro Taiwan, Province of China
Andorra Finland Montserrat Thailand
Anguilla France Morocco Timor-Leste
Antarctica French Guiana Nepal Tonga
Antigua & Barbados French Polynesia Netherlands Trinidad & Tobago
Argentina French Southern Territories New Caledonia Turkey
Armenia Georgia New Zealand Turks & Caicos Islands
Aruba Germany Nicaragua Ukraine
Australia Gibraltar Norfolk Island United Arab Emirates
Austria Greece Norfolk Mariana Islands United Kingdom
Azerbaijan Greenland North Macedonia United States
Bahamas Grenada Norway Uruguay
Bahrain Guadeloupe Oman U.S. Outlying Islands
Barbados Guam Pakistan U.S. Virgin Islands
Belarus Guatemala Palau Uzbekistan
Belgium Guernsey Panama Vanuatu
Belize Guinea Papua New Guinea Vatican City
Bermuda Guyana Paraguay Venezuela
Bolivia Haiti Peru Vietnam
Bouvet Island Heard & McDonald Islands Pitcairn Islands Yemen
British Indian Ocean Territory Honduras Philippines (DHL only)  
British Virgin Islands Hong Kong SAR China Poland  
Brunei Hungary Portugal  
Bulgaria Iceland Qatar  
Cambodia Ireland Reunion  
Cameroon Isle of Man Romania  
Canada Israel Samoa  
Caribbean Netherlands Italy San Marino  
Cayman Islands Jamaica Saudi Arabia  
Chile Japan Serbia  
China Jersey Singapore  
Christmas Island Jordan Sint Maarten  
Cocos (Keeling) Islands Kazakhstan Slovakia  
Columbia Kuwait Slovenia  
Cook Islands Kyrgyzstan South Africa  
Costa Rica Latvia South Georgia & South Sandwich Islands  
Core d’Ivoire Lebanon South Korea  
Croatia Liechtenstein Spain  
Curaçao Lithuania Sri Lanka  
Cyprus Luxembourg St Barthelemy  
Czechia Macao SAR China St Helena  
Denmark Maldives St Kitts & Nevis  
Dominica Malta St Lucia  
Dominican Republic Marshall Islands St Martin  
Ecuador Martinique St Pierre & Miquelon  
El Salvador Mexico St Vincent & Grenadines  
Equatorial Guinea Micronesia Suriname  
Estonia Moldova Svalbard & Jan Mayen  

 

Known excluded countries are:

Afghanistan Gambia Nauru Wallis & Futuna
Algeria Ghana Niger Western Sahara
Angola Guinea-Bissau Nigeria Zambia
Bangladesh India Niue Zimbabwe
Benin Indonesia North Korea  
Bhutan Iran Palastinian Territories  
Bosnia & Herzegovina Iraq Russia  
Botswana Kenya Rwanda  
Brazil Kiribati Sao Tome & Principe  
Burkina Faso Kosovo Senegal  
Burundi Laos Seychelles  
Cape Verde Lesotho Sierra Leone  
Central African Republic Liberia Solomon Islands  
Chad Libya Somalia  
Comoros Madagascar Sudan  
Congo - Brazzaville Malawi Syria  
Congo - Kinshasa Malaysia Tajikistan  
Cuba Mali Tanzania  
Djibouti Mauritania Togo  
Egypt Mauritius Tokelau  
Eritrea Mayotte Tunisia  
Eswatini Mozambique Turkmenistan  
Ethiopia Myanmar (Burma) Tuvalu  
Gabon Namibia Uganda  

What is a VPN?

VPN is an acronym for ‘Virtual Private Network’, historically used by private organizations to seamlessly link geographically diverse locations via the Internet. A VPN ‘tunnels’ traffic between two devices by transmitting it over a secure network. There are also clearly identifiable benefits to individual Internet users accessing a VPN.

  • A VPN provides you with top-level security and privacy for all your Internet downloading, streaming and browsing. As long as you are signed into your VPN account, all data you transmit over the Internet is encrypted.
  • A VPN encrypts your device by hiding the IP address assigned by your Internet Service Provider (ISP) and replacing it with the IP address of your choosing from the list of server locations belonging to your VPN provider. This masks your identity when visiting sites that geo-restricted content, and helps you avoid devious local Internet marketing and advertising schemes that track you through your IP address.

Can I change my IP address to on in another country?

YES! The countries that you can change your IP address to depend on the offerings of your specific VPN providers. Prices and server locations vary across all VPN providers.

If you choose to purchase a FlashRouter then you will not have to install any VPN client software on your computer to change your IP address; the VPN will already be configured within the router. Therefore, any device you plug into this FlashRouter is automatically assigned the IP address of your selected VPN server.

Should my FlashRouter replace my old router?

A FlashRouter will work as a standalone router by connecting your modem to its Wide Area Network (WAN) port, or using it in a Dual Router Network by connecting it to your existing router through a Local Area Network (LAN)/Ethernet port. Either way a FlashRouter can be configured to tunnel all traffic through the VPN server of your choosing.

If you would like to set up your Home Network so that some devices are being tunneled through a VPN server, and others are connecting to your Internet Service Provider (ISP) within your home country, then using your FlashRouter as an auxiliary device is recommended.

A FlashRouter will not replace your modem though but can be used along side it.

Will a FlashRouter speed up my connection?

FlashRouters are relatively new models that may enhance data transfers across your home network or extend the range of your Wireless signal. However, the speed at which you download or stream content can not exceed the speed of the connection you pay for through your ISP. Purchasing a FlashRouter or signing up for VPN service WILL NOT transform your regular connection into a high-speed broadband connection.

At the same time, if you do have a broadband connection, a FlashRouter with a VPN connection may slow down your transfer speeds due to the processor encrypting all of your data. In certain cases a FlashRouter with a VPN can also prevent throttling by an ISP of specific service like Netflix or Amazon Video.

Does the service plan renew?

All FR service plans automatically renew on a quarterly or annual basis based on the term initially purchased. A reminder e-mail will be sent one week prior to renewal. In your FlashRouter account panel, you can cancel the plan at any time to stop any further renewals.

Does the service plan include a VPN subscription?

A subscription to a VPN does not come with a FlashRouter or Service plan. If you are planning to use a VPN, you would need to sign up for one separately, directly from a provider.

Need assistance in finding a VPN Provider? Please visit our recent VPN Provider Best Seller List.

Does FlashRouters offer phone support?

At this time, we do not provide phone support with our service plans. We have tested phone support for networking troubleshooting in the past but have found that on average caused us to help less customers in a less efficient manner.

However, with a purchase of a yearly Silver Plan or any Gold Service Plan, customers can schedule 1-on-1 remote support sessions via Teamviewer with our engineers and they will provide a hands-on, personal solution, to any problems you may be facing.

Can I purchase a router without a plan and subscribe later?

Yes, you may purchase a service plan at any time. However, we can’t guarantee any pricing, or apply any previously offered discounts or specific features at that later date.

Do I need a Service Plan for a firmware upgrade?

Firmware upgrades are free of charge to any FlashRouter customer!

You can visit our support center and select your specific router model to upgrade your firmware based on the recommendations provided.

If you want the help of our Support Team to assist in this upgrade, you can always sign up for our yearly Silver plan or any Gold Service Plan and schedule a 1-on-1 Teamviewer session in which our trained engineers will take care of the upgrade for you!

Specs

Firmware Upgrade Merlin
VPN Protocol OpenVPN
Number of Devices 15+ Devices
Home Size Larger Home / Office
Wireless Bands WiFi 6 / Wireless AX
Wireless Data Rates 6000 Mbps
Ethernet Port Type 8 Gigabit
USB Ports 2 USB 3.1
Antenna Type 4 External
Processor Brand Broadcom
Processor Speed 1.8 GHz
RAM / Flash Memory 256 MB / 1 GB
Power Supply 100-240V

Router Service Plans

To get the most from your FlashRouter, choose what level of ongoing expert service/technical support will suit your needs.

3 Months
1 Year

SILVER

$ 10 /Month

  BILLED: $30  
*FREE FOR THREE MONTHS!
Router Updates
Whether it’s new servers, additional configuration, app updates, or fun features, we’re always looking to update and improve our routers.

Help Center Access
The FlashRouters Help Center features comprehensive setup guides, troubleshooting guides, and an extensive FAQ Section.

48 Hour Support Ticket Response Time      

Live Chat Assistance
Need to diagnose an issue on the spot? No worries, our support team can help you out via live chat directly on our website during standard business hours.

Return & Repair Service
Members of the silver tier with active warranties are eligible for replacement or in-office repairs on request. (Please note: shipping is not included.)

Additional Sessions +$50
•   1-on-1 support session at a reduced price of $50/session.
•   Yearly subscription includes one session!

 
 

GOLD

$ 20 /Month

  BILLED: $60  
*BILLED PRICE: $30!

With purchase, get all the Silver Features, plus:

24 Hour Support Ticket Response Time      

One 1-on-1 Support Session
A 1-on-1 remote support session comes included (up to 4 with a yearly plan subscription!) with the plan. In a jam? Our US-based expert support team will connect to your network remotely and diagnose your issues.

Additional Sessions +$25
Add additional 1-on-1 support sessions at a reduced price of $25 each.

 
 
 

SILVER

$ 8 /Month

BILLED: $96
*BILLED PRICE: $66!
Router Updates
Whether it’s new servers, additional configuration, app updates, or fun features, we’re always looking to update and improve our routers.

Help Center Access
The FlashRouters Help Center features comprehensive setup guides, troubleshooting guides, and an extensive FAQ Section.

48 Hour Support Ticket Response Time      

Live Chat Assistance
Need to diagnose an issue on the spot? No worries, our support team can help you out via live chat directly on our website during standard business hours.

Return & Repair Service
Members of the silver tier with active warranties are eligible for replacement or in-office repairs on request. (Please note: shipping is not included.)

One 1-on-1 Support Session
Yearly subscription includes one 1-on-1 support session.

Additional Sessions +$50

 
 

GOLD

$ 12 /Month

BILLED: $144
*BILLED PRICE: $114!

With purchase, get all the Silver Features, plus:

24 Hour Support Ticket Response Time      

Router Wellness Checkup
Get a yearly checkup from our networking experts to ensure your network settings are just the way you want them.

Four 1-on-1 Support Sessions
FOUR 1-on-1 remote support sessions are included a yearly Gold plan subscription! In a jam? Our US-based expert support team will connect to your network remotely and diagnose your issues.

Additional Sessions +$25
Add additional 1-on-1 support sessions at a reduced price of $25 each.

 

Control your VPN

While the stock Asuswrt firmware contains basic VPN capabilities, Merlin gives you total control over your VPN setup. With the VPN Director feature shown below, users can customize their VPN connection how they want.

The VPN Director Tool allows users to set up five VPN server locations, which can be used across multiple VPN providers. Once the VPN locations are set up, you can easily switch between locations with the tap of a button!

You can also set rules for specific devices, thanks to VPN policy routing by device. This feature allows you to pick and choose what devices you want to be tunneled through your VPN service (or choose between multiple services) and which devices you’d like to connect straight to your ISP.

Reviews

Features

Features

US-Based Tech Service Team

Expert knowledge of the stability of open source firmware

Privacy

Compatible with all ISP & supported VPNs

Custom Firmware Upgrade On-Demand

Enterprise-level networking features at consumer price

Easy to Use

Making privacy & open source as simple as possible


Recommended For: Max Wi-Fi Coverage (15+ Devices)

Price Includes: Open Source Firmware Install, Open Source Warranty, 30-Day Satisfaction Guarantee & Custom Setup Guide

NOTE: VPN subscription NOT included with router purchase.

Want us to set up your VPN account? Add your VPN info during the checkout process.

Looking for a router to revamp your underperforming Wi-Fi network? The Asus RT-AX88U upgraded with after-market Merlin firmware exclusively by FlashRouters is the perfect option to take FULL advantage of the latest WiFi 6/Wireless-AX ready devices.

Built-in support for the latest Wi-Fi 6 features, like expanded MU-MIMO and more efficient signal processing, creates a network ready to handle the modern home Internet demands: online gaming, 4K streaming video, and remote work requirements.

Merlin enhances VPN capabilities with the intuitive VPN Director tool allowing you to manage multiple VPN connection locations with multiple VPN providers, all in one place.

Get the best of both worlds! The AsusWRT Merlin-powered RT-AX88U adds upon your favorite stock firmware features, like Asus router mobile app management, Ai Protection Pro, and more. Plus, gain access to enhanced network reporting and visualization tools you won't find anywhere else.


Special Features

  • Easy Router Setup via Asus App
  • Blazing-fast Wi-Fi 6 (Wireless-AX) Speeds
  • Enhanced with Merlin Upgraded Firmware 
  • Maintains + Builds on MOST Premium Asus Router Standard Features 
  • Elevated VPN Setup + Implementation Options

AiMesh
All devices in an AiMesh network enjoy access to all the features of the main router, including gaming features, AiProtection commercial-grade security and more. Most ASUS routers already support AiMesh. If there’s a disruption on any part of AiMesh network, self-healing capability immediately replaces a failed router using the remaining router connections. So your connection will not be disrupted and you don’t even notice a thing.

 

AiRadar
AiRadar beamforming and RangeBoost technology provides wide coverage and a stable signal, letting you enjoy a reliable and smooth connection for gaming or work anywhere in your home.

Can My Router Be Preconfigured With My VPN Information?

Plug and Play VPN Support

Yes, you can! Unlike other VPN Router providers, FlashRouters is proud to offer free VPN service integration with any purchase. Simply select CONNECT TO VPN FOR ME under VPN - PRECONFIGURATION.

To receive a plug-and-play-with-VPN device, you will need to provide our team with the credentials from your VPN provider subscription.

IMPORTANT NOTE: This is not required but recommended for users who wish to have the simplest, most seamless experience when the FlashRouter arrives. You can always change the password when the device arrives if you wish as well.

Is a VPN Subscription included?

A subscription to a VPN does not come with a FlashRouter or Service plan. If you are planning to use a VPN, you would need to sign up for one separately, directly from a provider.

Need assistance in finding a VPN Provider? Please visit our recent VPN Provider Best Seller List.

What does the warranty cover?

Our complimentary 1-year hardware warranty does not include tech support outside. If your router suffers hardware failure within 365 days from the date you received the unit, then we will gladly replace your router with another fully tested one. For more information regarding our warranty and return policy, please check out our warranty and return section.

Is a FlashRouter compatible with my ISP?

FlashRouters work with all domestic and international Internet Service Providers (ISPs). You just have to connect your FlashRouter to your ISP modem/router, you can find out more information by clicking this link.

What does condition mean?

  • New: are directly from the manufacturer and are brand new units.
  • RM: are recertified units directly from the manufacturer that may have had damanged boxes or have been returned with out being used. All RM units have been tested by the router manufacturer and are again tested by our expert techs to insure they are as good as the new units we sell.
  • Open Box: are similar to RM units but have not come from the manufacturer. In some cases these are new units we have purchased and the boxes were too damaged to sell as new. They can also be returned units that are tested by our expert tech to insure they work as good as new units.

All conditions qualify for our Free 1 Year Open Source Warranty and our 30 Day Satisfaction Guarantee.

I already have a router. Can I have it upgraded?

If you already own this router we can remotely flash it for you! Please head over to the Flash My Router section of our website to see which plan works best for you.

Can my FlashRouter be wired only?

Yes! All FlashRouters have LAN ports that allow you to plug directly into them, in addition you can turn off Wi-Fi for a wired only internet set up.

Can you flash a mesh router?

At this time we can not flash any mesh routers. But you can hook up any mesh system directly into your FlashRouter so all traffic is tunneled through a VPN. It would look something like this:
FlashRouters Mesh Setup

How much does shipping cost?

Domestic Customers:

  • Free Standard Shipping (est. 3-8 day delivery)
  • $15 Flat Rate Express 2-3 Day shipping.

International Customers:

  • $30 Flat Rate Shipping to Canada (est. 3-8 day delivery)
  • Pricing for DHL, USPS, and FedEx will vary by country. Enter your shipping information at check out to see rates. FlashRouters does not add any internal handling fees to international rates.
  • Note: Customers pay customs, duties, processing fees, and taxes (if applicable).

How fast do you ship?

We aim to ship your purchase within 1-2 business days from the original order date.

Once an order is placed, we configure the VPN settings on the router based on your requests.

There may be a delay of up to 24 hours if our configuration team is unable to configure your router as requested. In these cases, our support team will reach out to you in an attempt to find a solution. If the team does not hear back from you within 24 hours they will ship out the unit to avoid further delays. Keep in mind  our support team will be available to assist if you have any setup issues once you receive your router.

Can you ship to my country?

We ship to almost all countries around the world with some exclusions. If you would like to ship to any of these excluded countries, we recommend using PayPal and a Freight forwarding service such as AramexMyUS, or Shipito.

Another option if you are located in a country we do not ship to is to purchase a compatible router locally that we can flash remotely to DD-WRT firmware for you via our Flash My Router plan. A full list of compatible routers are listed there.

We ship to the following countries:

Aland Islands Falkland Islands Monaco Sweden
Albania Faroe Islands Mongolia Switzerland
American Samoa Fiji Montenegro Taiwan, Province of China
Andorra Finland Montserrat Thailand
Anguilla France Morocco Timor-Leste
Antarctica French Guiana Nepal Tonga
Antigua & Barbados French Polynesia Netherlands Trinidad & Tobago
Argentina French Southern Territories New Caledonia Turkey
Armenia Georgia New Zealand Turks & Caicos Islands
Aruba Germany Nicaragua Ukraine
Australia Gibraltar Norfolk Island United Arab Emirates
Austria Greece Norfolk Mariana Islands United Kingdom
Azerbaijan Greenland North Macedonia United States
Bahamas Grenada Norway Uruguay
Bahrain Guadeloupe Oman U.S. Outlying Islands
Barbados Guam Pakistan U.S. Virgin Islands
Belarus Guatemala Palau Uzbekistan
Belgium Guernsey Panama Vanuatu
Belize Guinea Papua New Guinea Vatican City
Bermuda Guyana Paraguay Venezuela
Bolivia Haiti Peru Vietnam
Bouvet Island Heard & McDonald Islands Pitcairn Islands Yemen
British Indian Ocean Territory Honduras Philippines (DHL only)  
British Virgin Islands Hong Kong SAR China Poland  
Brunei Hungary Portugal  
Bulgaria Iceland Qatar  
Cambodia Ireland Reunion  
Cameroon Isle of Man Romania  
Canada Israel Samoa  
Caribbean Netherlands Italy San Marino  
Cayman Islands Jamaica Saudi Arabia  
Chile Japan Serbia  
China Jersey Singapore  
Christmas Island Jordan Sint Maarten  
Cocos (Keeling) Islands Kazakhstan Slovakia  
Columbia Kuwait Slovenia  
Cook Islands Kyrgyzstan South Africa  
Costa Rica Latvia South Georgia & South Sandwich Islands  
Core d’Ivoire Lebanon South Korea  
Croatia Liechtenstein Spain  
Curaçao Lithuania Sri Lanka  
Cyprus Luxembourg St Barthelemy  
Czechia Macao SAR China St Helena  
Denmark Maldives St Kitts & Nevis  
Dominica Malta St Lucia  
Dominican Republic Marshall Islands St Martin  
Ecuador Martinique St Pierre & Miquelon  
El Salvador Mexico St Vincent & Grenadines  
Equatorial Guinea Micronesia Suriname  
Estonia Moldova Svalbard & Jan Mayen  

 

Known excluded countries are:

Afghanistan Gambia Nauru Wallis & Futuna
Algeria Ghana Niger Western Sahara
Angola Guinea-Bissau Nigeria Zambia
Bangladesh India Niue Zimbabwe
Benin Indonesia North Korea  
Bhutan Iran Palastinian Territories  
Bosnia & Herzegovina Iraq Russia  
Botswana Kenya Rwanda  
Brazil Kiribati Sao Tome & Principe  
Burkina Faso Kosovo Senegal  
Burundi Laos Seychelles  
Cape Verde Lesotho Sierra Leone  
Central African Republic Liberia Solomon Islands  
Chad Libya Somalia  
Comoros Madagascar Sudan  
Congo - Brazzaville Malawi Syria  
Congo - Kinshasa Malaysia Tajikistan  
Cuba Mali Tanzania  
Djibouti Mauritania Togo  
Egypt Mauritius Tokelau  
Eritrea Mayotte Tunisia  
Eswatini Mozambique Turkmenistan  
Ethiopia Myanmar (Burma) Tuvalu  
Gabon Namibia Uganda  

What is a VPN?

VPN is an acronym for ‘Virtual Private Network’, historically used by private organizations to seamlessly link geographically diverse locations via the Internet. A VPN ‘tunnels’ traffic between two devices by transmitting it over a secure network. There are also clearly identifiable benefits to individual Internet users accessing a VPN.

  • A VPN provides you with top-level security and privacy for all your Internet downloading, streaming and browsing. As long as you are signed into your VPN account, all data you transmit over the Internet is encrypted.
  • A VPN encrypts your device by hiding the IP address assigned by your Internet Service Provider (ISP) and replacing it with the IP address of your choosing from the list of server locations belonging to your VPN provider. This masks your identity when visiting sites that geo-restricted content, and helps you avoid devious local Internet marketing and advertising schemes that track you through your IP address.

Can I change my IP address to on in another country?

YES! The countries that you can change your IP address to depend on the offerings of your specific VPN providers. Prices and server locations vary across all VPN providers.

If you choose to purchase a FlashRouter then you will not have to install any VPN client software on your computer to change your IP address; the VPN will already be configured within the router. Therefore, any device you plug into this FlashRouter is automatically assigned the IP address of your selected VPN server.

Should my FlashRouter replace my old router?

A FlashRouter will work as a standalone router by connecting your modem to its Wide Area Network (WAN) port, or using it in a Dual Router Network by connecting it to your existing router through a Local Area Network (LAN)/Ethernet port. Either way a FlashRouter can be configured to tunnel all traffic through the VPN server of your choosing.

If you would like to set up your Home Network so that some devices are being tunneled through a VPN server, and others are connecting to your Internet Service Provider (ISP) within your home country, then using your FlashRouter as an auxiliary device is recommended.

A FlashRouter will not replace your modem though but can be used along side it.

Will a FlashRouter speed up my connection?

FlashRouters are relatively new models that may enhance data transfers across your home network or extend the range of your Wireless signal. However, the speed at which you download or stream content can not exceed the speed of the connection you pay for through your ISP. Purchasing a FlashRouter or signing up for VPN service WILL NOT transform your regular connection into a high-speed broadband connection.

At the same time, if you do have a broadband connection, a FlashRouter with a VPN connection may slow down your transfer speeds due to the processor encrypting all of your data. In certain cases a FlashRouter with a VPN can also prevent throttling by an ISP of specific service like Netflix or Amazon Video.

Does the service plan renew?

All FR service plans automatically renew on a quarterly or annual basis based on the term initially purchased. A reminder e-mail will be sent one week prior to renewal. In your FlashRouter account panel, you can cancel the plan at any time to stop any further renewals.

Does the service plan include a VPN subscription?

A subscription to a VPN does not come with a FlashRouter or Service plan. If you are planning to use a VPN, you would need to sign up for one separately, directly from a provider.

Need assistance in finding a VPN Provider? Please visit our recent VPN Provider Best Seller List.

Does FlashRouters offer phone support?

At this time, we do not provide phone support with our service plans. We have tested phone support for networking troubleshooting in the past but have found that on average caused us to help less customers in a less efficient manner.

However, with a purchase of a yearly Silver Plan or any Gold Service Plan, customers can schedule 1-on-1 remote support sessions via Teamviewer with our engineers and they will provide a hands-on, personal solution, to any problems you may be facing.

Can I purchase a router without a plan and subscribe later?

Yes, you may purchase a service plan at any time. However, we can’t guarantee any pricing, or apply any previously offered discounts or specific features at that later date.

Do I need a Service Plan for a firmware upgrade?

Firmware upgrades are free of charge to any FlashRouter customer!

You can visit our support center and select your specific router model to upgrade your firmware based on the recommendations provided.

If you want the help of our Support Team to assist in this upgrade, you can always sign up for our yearly Silver plan or any Gold Service Plan and schedule a 1-on-1 Teamviewer session in which our trained engineers will take care of the upgrade for you!

Specs

Firmware Upgrade Merlin
VPN Protocol OpenVPN
Number of Devices 15+ Devices
Home Size Larger Home / Office
Wireless Bands WiFi 6 / Wireless AX
Wireless Data Rates 6000 Mbps
Ethernet Port Type 8 Gigabit
USB Ports 2 USB 3.1
Antenna Type 4 External
Processor Brand Broadcom
Processor Speed 1.8 GHz
RAM / Flash Memory 256 MB / 1 GB
Power Supply 100-240V

Support

Router Service Plans

To get the most from your FlashRouter, choose what level of ongoing expert service/technical support will suit your needs.

3 Months
1 Year

SILVER

$ 10 /Month

  BILLED: $30  
*FREE FOR THREE MONTHS!
Router Updates
Whether it’s new servers, additional configuration, app updates, or fun features, we’re always looking to update and improve our routers.

Help Center Access
The FlashRouters Help Center features comprehensive setup guides, troubleshooting guides, and an extensive FAQ Section.

48 Hour Support Ticket Response Time      

Live Chat Assistance
Need to diagnose an issue on the spot? No worries, our support team can help you out via live chat directly on our website during standard business hours.

Return & Repair Service
Members of the silver tier with active warranties are eligible for replacement or in-office repairs on request. (Please note: shipping is not included.)

Additional Sessions +$50
•   1-on-1 support session at a reduced price of $50/session.
•   Yearly subscription includes one session!

 
 

GOLD

$ 20 /Month

  BILLED: $60  
*BILLED PRICE: $30!

With purchase, get all the Silver Features, plus:

24 Hour Support Ticket Response Time      

One 1-on-1 Support Session
A 1-on-1 remote support session comes included (up to 4 with a yearly plan subscription!) with the plan. In a jam? Our US-based expert support team will connect to your network remotely and diagnose your issues.

Additional Sessions +$25
Add additional 1-on-1 support sessions at a reduced price of $25 each.

 
 
 

SILVER

$ 8 /Month

BILLED: $96
*BILLED PRICE: $66!
Router Updates
Whether it’s new servers, additional configuration, app updates, or fun features, we’re always looking to update and improve our routers.

Help Center Access
The FlashRouters Help Center features comprehensive setup guides, troubleshooting guides, and an extensive FAQ Section.

48 Hour Support Ticket Response Time      

Live Chat Assistance
Need to diagnose an issue on the spot? No worries, our support team can help you out via live chat directly on our website during standard business hours.

Return & Repair Service
Members of the silver tier with active warranties are eligible for replacement or in-office repairs on request. (Please note: shipping is not included.)

One 1-on-1 Support Session
Yearly subscription includes one 1-on-1 support session.

Additional Sessions +$50

 
 

GOLD

$ 12 /Month

BILLED: $144
*BILLED PRICE: $114!

With purchase, get all the Silver Features, plus:

24 Hour Support Ticket Response Time      

Router Wellness Checkup
Get a yearly checkup from our networking experts to ensure your network settings are just the way you want them.

Four 1-on-1 Support Sessions
FOUR 1-on-1 remote support sessions are included a yearly Gold plan subscription! In a jam? Our US-based expert support team will connect to your network remotely and diagnose your issues.

Additional Sessions +$25
Add additional 1-on-1 support sessions at a reduced price of $25 each.

 

Privacy App

Control your VPN

While the stock Asuswrt firmware contains basic VPN capabilities, Merlin gives you total control over your VPN setup. With the VPN Director feature shown below, users can customize their VPN connection how they want.

The VPN Director Tool allows users to set up five VPN server locations, which can be used across multiple VPN providers. Once the VPN locations are set up, you can easily switch between locations with the tap of a button!

You can also set rules for specific devices, thanks to VPN policy routing by device. This feature allows you to pick and choose what devices you want to be tunneled through your VPN service (or choose between multiple services) and which devices you’d like to connect straight to your ISP.

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