Product was successfully added to your shopping cart.
Learn all about Virtual Private Networks

VPN - Frequently Asked Questions

 

IMPORTANT REMINDERS

  • We do not provide VPN service at FlashRouters.com. In order to encrypt your entire home network using a FlashRouter, you must sign up for a VPN account with the provider of your choice like NordVPNIPVanish & ExpressVPN among 50+ VPN providers.
  • Below you will find some basic Q & A regarding VPN's and how FlashRouters interacts with a VPN provider. For more extensive VPN FAQ please visit our Knowledge Base.
 

 

General VPN FAQ Answers

What is a VPN?

VPN is an acronym for ‘Virtual Private Network’, historically used by private organizations to seamlessly link geographically diverse locations via the Internet. A VPN ‘tunnels’ traffic between two devices by transmitting it over a secure network. There are also clearly identifiable benefits to individual Internet users accessing a VPN.

  • A VPN provides you with top-level security and privacy for all your Internet downloading, streaming and browsing. As long as you are signed into your VPN account, all data you transmit over the Internet is encrypted.
  • A VPN encrypts your device by hiding the IP address assigned by your Internet Service Provider (ISP) and replacing it with the IP address of your choosing from the list of server locations belonging to your VPN provider. This masks your identity when visiting sites that geo-restricted content, and helps you avoid devious local Internet marketing and advertising schemes that track you through your IP address. 

What is the FlashRouters VPN Privacy App?

FlashRouters has developed a new and simplified DD-WRT VPN Router solutution called the FlashRouters Privacy App. This app works on a massive subset of DD-WRT routers with a minimum of 8MB of flash memory.

This solution expands VPN compatibility to all WiFi and wired devices, even devices that do not have native VPN support. Features include:

  • Default "MyPage" install on all FlashRouters
  • Access to the app via www.flashroutersapp.com
  • Optimized UI for mobile browsers
  • Easily setup and change options
  • New user sign up
  • VPN server search
  • Simple VPN connection with easy reconnect
  • Optional certification and key for providers that require extra user/server authentication
  • Auto-connect to VPN on startup
  • Connection failure notifications
  • Easily copy and download logs
  • Built in IP check
  • Global kill switch
  • Kill switch by device
  • VPN bypass by device
  • Hostname management by device
  • Host/website whitelist and blacklist
  • Automatic Server updates
  • Sort VPN server by load and proximity

Will a FlashRouter with a built-in VPN client speed up my connection?

FlashRouters are relatively new models that may enhance data transfers across your home network or extend the range of your Wireless signal. However, the speed at which you download or stream content can not exceed the speed of the connection you pay for through your ISP. Purchasing a FlashRouter or signing up for VPN service WILL NOT transform your regular connection into a high-speed broadband connection.

At the same time, if you do have a broadband connection, a FlashRouter should not slow down your transfer speeds from almost all connected locations. Using a FlashRouter with a VPN can also prevent throttling by an ISP of specific service like Netflix or Amazon Video.

Which VPN provider should I use?

Our routers have been tested to perform with many of the most popular VPN providers such as ExpressVPNNordVPNIPVanishPrivateInternetAccess & PureVPN among 50+ VPN providers so that subscribers can get the maximum benefit from their VPN service. If you prefer another provider, that is not an issue at all. You can still use a DD-WRT VPN FlashRouter with any VPN provider that offers DD-WRT router integration support. Contact our team for further information about using our routers with your VPN service of choice or if you need a VPN provider recommendation based on your location.

Should my FlashRouter replace my old router?

A FlashRouter will work as a standalone router by connecting your modem to its Wide Area Network (WAN) port, or using it in a dual router network by connecting it to your existing router through a Local Area Network (LAN)/Ethernet port. Either way a FlashRouter can be configured to tunnel all traffic through the VPN server of your choosing.

If you would like to set up your Home Network so that some devices are being tunneled through a VPN server, and others are connecting to your Internet Service Provider (ISP) within your home country, then using your FlashRouter as an auxiliary device is recommended.

↑ BACK TO TOP ↑

 

VPN Security FAQ Answers 

Can I change my IP address to one in another country?

YES! The countries that you can change your IP address to depend on the offerings of your specific VPN providers. Prices and server locations vary across all VPN providers.

If you choose to purchase a FlashRouter then you will not have to install any VPN client software on your computer to change your IP address; the VPN will already be configured within the router. Therefore, any device you plug into this FlashRouter is automatically assigned the IP address of your selected VPN server.

When you go through the checkout process we will ask you to choose which country's IP address we should preset within your FlashRouter. You will easily be able to later change which VPN server you connect through in the router's DD-WRT settings, but this way as soon as you receive your FlashRouter you will be able to connect all devices in your home network to either your local IP address or the VPN server IP address of your choice.

When is my connection secure?

As long as the VPN account preset into your FlashRouter is active, any device that is connected to the Internet through this router has its network traffic encrypted, and IP address masked. With a FlashRouter you never have to physically login to your VPN account, as the settings have been stored in the router's DD-WRT firmware.

Don't worry though! If you are not at home, and using Wi-Fi in a public location, you can still use your VPN account on a laptop or mobile device through various other methods.

How can I be sure my connection is safe and encrypted?

In order to make sure that the connection on your FlashRouter is being rerouted appropriately through your VPN service, visit What is my IP address and make sure the location listed is the one you have chosen in your VPN settings, NOT your actual location.

If you wish, we can implement an Internet Kill Switch as well for your router which will disconnect whenever you disconnect from VPN. Just enter this in the Comments section during checkout and one of our configuration specialists will do this for you.

What VPN connection standards are supported on a FlashRouter?

With the powerful DD-WRT firmware, we can connect a router to your VPN provider's servers through either OpenVPN or PPTP protocols. Although you can access other protocols such as L2TP or SSTP by running a VPN client on your computer or mobile device; currently DD-WRT & TomatoUSB routers only support OpenVPN or PPTP (this should not restrict your ability to connect to your VPN service; L2TP and SSTP are simply newer protocols being developed for specific VPN users).

↑ BACK TO TOP ↑

 

Technical FAQ Answers

How do I switch between VPN servers or change my VPN password?

With any provider, you will need to manually switch locations within the router. If you purchase a TomatoUSB router, you can save 2 server options to connect & disconnect on demand.

With DD-WRT, all you have to do is open up your router settings and manually edit your login info and server settings.

How do I turn off the VPN in the router?

Either you can stop the VPN client in the router firmware or connect to the non VPN router in the dual router setup. All FlashRouters include free tech support as well from our US -based staff to make sure you can do this. We will surely offer support to anyone having trouble with this process, as it is very quick to learn. You may even be able to help your friends set up their home network after you understand the process of how traffic is being routed!

What operating systems do you support?

A FlashRouter can be used with any operating system, be it Windows, Mac OS or Linux. A FlashRouter can also be used as a wireless access point for iPhones, iPads, and Android devices.

Our routers also work in conjunction with any other brand of router of ADSL or DSL modem/router combo from ISPs across the world.

Can I set up a VPN on a PS4, Xbox One, Kindle Fire, Roku, AppleTV or other devices without native VPN support?

THAT'S WHAT WE ARE HERE FOR!

If you purchase one of our FlashRouters loaded with TomatoUSB or DD-WRT firmware, you can run the client VPN connection from your router. Once you do this every device connected to the router will tunnel through the VPN. We also offer Streaming Media Players like Roku & AppleTV.

Now you can stream content like Netflix, BBC iPlayer, Pandora Hulu, or Amazon Instant to your TV through any of these devices, instead of being constrained to streaming content on your computer!

↑ BACK TO TOP ↑